- Terms & Conditions
Terms & Conditions
Hauk Apparel, River Raider Off Road and Hauk Designs logos, trademarks, photos, illustrations, and wording are the sole property of Hauk Designs LLC and can only be used with the written consent of Hauk Designs LLC.
Our policy lasts 30 days unless otherwise specified. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unworn/unused and in the same condition that you received it.
Additional non-returnable items:
To complete your return, we require proof of purchase. The cost of return shipping is solely the responsibility of you, the customer. There are no credits, refunds or other costs that Hauk Designs LLC and its entities will incur for you to return any item purchased from any of our websites for any reason.
Please include your invoice with your order, along with a note explaining your reason for returning the item(s). Please specify if you would prefer:
2) In-Store Credit (in the form of a Gift Card)
*If you would like to exchange your item for another of equal value, please list the item, as well as the size, color, etc. if applicable.
Although our website may provide shipping time frames, these are only estimates. They are not meant to be promises or commitments of arrival times. Please do not rely on them for your item to arrive according to those dates. Shipping time frames vary depending on order volume and inventory. We will email you a tracking number as soon as your order ships. Hauk Designs LLC and all related entities are not responsible and cannot be held liable for the timing and/or quality of any shipping services.
Please allow 4-6 weeks for delivery.
LIMITATION OF LIABILITY
You agree that you are using our services at your own risk, and that they are being provided to you on an "AS IS" basis. We are not liable, and you agree not to hold us responsible for any damages or losses, resulting directly or indirectly. Once an item is packaged and shipped, we are no longer responsible for any damages, shipping delays, or mis-handling on behalf of the shipping carrier. If you have questions or issues with your shipment, you must contact the shipping carrier, with the provided tracking number on your order.
LIMITATION OF PROMOTIONAL ITEMS
Only one (1) promotional item, if available, may be added per completed order. Under no circumstances may a customer add more than one (1) promotional item, if available, to any completed order. Hauk Designs LLC and its entities reserve the right to remove any additional promotional items mistakenly added or allowed to a single completed order.